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How we handle your privacy on opposlot

We keep your account details, payment information and gaming history secure and private.

Account security comes firstPayment data encryptedYour control, your choices
opposlot How we handle your privacy on opposlot
PRIVACY QUESTIONS

How to contact us about your data

In-App Help Open your account settings, tap Help, and select Privacy Inquiry to send us a…
Email Support Send privacy requests to [email protected] with your account email.
Live Chat Available daily 09:00–23:00 Jakarta time. Ask about data access, updates or deletion requests.
DATA PROTECTION

How we secure and manage your information

Encryption & Security

Your password, payment details and account balance are encrypted using industry-standard SSL protocols.

Cookie Usage

Cookies help us remember your login, game preferences and language.

Payment Partner Privacy

DANA, OVO, GoPay and QRIS handle your payment data according to their own privacy policies.

Data Retention

We keep account records for 36 months after closure to meet local law requirements.

Your Access Rights

You have the right to see, download or correct your personal data.

Changes to This Policy

We update this policy when our practices change. We'll email you at least 30 days before major changes take effect.

Privacy questions players ask us

Yes. We use encryption to protect your payment details, and we never store your full card or account numbers on our servers. DANA, OVO, GoPay and QRIS also encrypt your data on their end. When you make a deposit, the payment method handles the transaction directly.

Yes. Log into your account, go to Profile > Privacy Options and select Download My Data. You'll receive a file with your name, email, phone, account history and transaction records. Processing takes up to 5 business days.

We retain your account data for 36 months after closure to comply with local law and prevent fraud. During this time, your account cannot be re-opened. After 36 months, we delete all personal data unless local law requires us to keep it longer.

We never sell your data to third parties. We share information only with payment processors (DANA, OVO, GoPay, QRIS), anti-fraud providers, and where required by law. We do not share your gaming activity or account balance for marketing.

Cookies remember your login, game preferences and language so you don't re-enter them each time. Essential cookies for security and payments cannot be disabled, but you can turn off preference cookies in Account > Settings > Cookie Preferences without affecting play.

Contact support via email ([email protected]), in-app chat or live chat (09:00–23:00 Jakarta time). Include your account email and username. We'll confirm deletion eligibility and process requests within 10 business days where local law permits.

We do not track your activity outside our platform. We use cookies and analytics only inside opposlot to help you navigate and improve our lobby experience. We do not share analytics with social media platforms or data brokers.